Our mission is to create a conference experience which is personal, which breathes quality and which represents absolute value for time and money.
What Distinguishes A GIC Event?
- One day only: A time and cost-effective format
- 18-25 case studies get straight to the point
- Excellent quality of research for programme sessions taken directly from the target audience
- Our personal approach, individual, tailored agendas, targets and action points
- One-to-one meetings: Bespoke and confidential one-to-one appointments
- Networking made easy through facilitation
- Speakers briefed and trained individually for maximum impact
- Peer-to-peer experience exchanges: Pool the combined knowledge in the room
- Interactive and participatory agendas for real world application (and interest)
- Practitioner recommend, carefully-vetted speaker faculty
Leverage Changing Customer Expectations, Technology Innovations & Savvy Business Transformations To Deliver New Outstanding, Winning Customer Experience Strategies & Journeys In Financial Services: • Respond To Changing Customer Needs Around Digital & Human-Led Channels & Overcome Inefficiencies In The Omni Channel Customer Journey • Transform Business & Digital Operations For Successful Tech Adoption & Future Proofed Customer Servicing • Customer-Centric Cultures To Create Human-First Financial Services • CX-Refining Measurement & Data Strategies Which Truly Boost Customer Satisfaction. A One-Day, Industry-Led Conference & Networking Event, Central London, 22nd June 2022
Maximise HCP & Patient Engagement, Measure Omnichannel Success & Deliver Real Results With Engaging, Content-Led & Customer-Centric Multichannel & Omnichannel Excellence In Pharma: Refreshed Strategies To Power Profitable Multichannel Performance! Integrate Aligned Omnichannel, Advance Digital HCP & Patient Interactions, Inform With Data-Led Metrics, Prioritise Customer-Centricity, Further Personalisation, Strengthen Stakeholder Engagement, Transform With New Tech & Digital & Optimise Social Media & Email Marketing. A One-Day, Industry-Led Conference & Networking Event, Central London, 22nd June 2022
Drive Targeted, Multi-Platform Customer Engagement, Add Real Value & Fuel Profits With Engaging, Impactful & Compliant Pharmaceutical Social Media Strategies: Compelling, Compliant, Insight-Driven Customer Engagement Strategies • Platform Choice & Performance Strategies For All Audiences • Engage & Empower Patients & HCPs • Influencer Marketing Partnerships • Forward-Thinking Digital Trends & Technologies • Benchmarking With Robust Measurement To Secure Internal Buy-In. A One-Day, Brand-Led Conference & Networking Event, Central London, 23rd June 2022
Drive Efficiencies & Performance, Combat Disruptions, Optimise Digitalisation & Streamline Processes For Robust, Optimised & Smooth Supply Chains: Forecasting, Shortages & Collaboration / Post-Brexit & Covid Recovery / Digital, AI & Tech Innovations / Supply Chain Sustainability / Tackling Interruptions & Increasing Visibility / Driving E-Commerce & Cost Efficiencies. A One-Day, Industry-Led Conference & Networking Event, Central London, 28th June 2022
Develop, Support & Retain A Healthy & Inclusive Hybrid Workforce & Create Tech-Enabled, Adaptable Cultures - New Ways To Advance HR & People Engagement Strategies In Financial Services To Boost Performance: Engage Flexible & Hybrid Workforces & Best-In-Class Engagement • Prioritise Mental Health, Wellbeing, Diversity & Inclusion • Talent, Onboarding & Attrition • Digital & Tech Innovations • Empower & Develop Leadership • Culture, Change & Disruption • Improved Learning & Development • Measure Engagement & Deliver Results. A One-Day, Industry-Led Conference & Networking Event, Central London, 28th June 2022
Reflect, Review & Reimagine To Engage & Empower A Hybrid Workforce, Validate IC As A Critical Function & Deliver Results Post-Pandemic With New Strategic, Targeted & Engaging Internal Communications Strategies: Hybrid & Hard-To-Reach Workforces • Post-Pandemic Engagement • Digital Tools, Tech & Transformation • Employee Experience & Engagement • Health, Wellbeing, Culture & Change • Diversity, Inclusion, Equality & Belonging • The Strategic Role Of IC • Channel & Content Strategies • Engaging Leaders, Securing Buy-In • Measuring Success • The Future Of Internal Communications. A One-Day, Cross-Sector Conference & Networking Event, Central London, 29th June 2022
Boost Profits With Exciting, Consumer-Driven Food & Drink New Product Development: Entice Consumers & Send Sales Sky Rocketing With Market-Leading, On-Trend NPD & Product Innovations That Meet Consumer Demands For Healthy, Sustainable & Convenient Products With The Hottest Global Ingredients, Cutting-Edge Flavours & Packaging Innovations. A European, One-Day, Industry-Led Conference & Networking Event, Amsterdam, 30th June 2022
The New Evolution Of People & Results-Focussed, Organisational & Business Change & Transformation: Remote, Flexible & Hybrid Workforces • Change Methodologies • Communicating Change • Transformation • Digital Transformation & Automation • Stakeholder Engagement • Data & Measurement • Culture, Change & Engagement • Sustainability • New Technologies • Change Resistance & Risk • The Future Of Change. A One-Day, Cross-Sector Conference & Networking Event, Central London, 30th June 2022
Leverage Evolving Technologies & Tap Into Customer Data To Understand Your Customers. Design Human-Centred Digital Channels & Strategies Which Deliver Effortless Customer Experiences
Keep Pace With Changing Customer Trends & Needs - Ensure Accessible Services Which Support Vulnerable Customers & Every Demographic - There Are Many Customer Roadmaps: Design Different Journeys To Minimise Frustration & Guide Customers – Decipher Data To Deliver Exceptional Experiences & Build Loyalty. A One-Day, Cross-Sector Conference & Networking Event, 7th September 2022.
Fire Up Your People To Unlock Innovation & Efficiency Potential In Your Tools, Tech, Culture, Operations & Processes - Drive Operational Excellence Success With Improvement-Receptive Cultures Which Adopt Tech, Accelerate Transformation & Hit Targets: Drive Continuous Improvement With New Tech & Automation • Combat Resistance & Win People Over To Maximise Business Potential • Step Back To See The Big Picture: Assess & Enhance Capabilities, Deliver Targeted Improvements • Apply Data & Metrics To Benchmark Progress • Build Methodology Toolkits • Achieve Ops Excellence Efficiently In The Digital Working World. A One-Day, Practitioner-Led Conference & Networking Event, Central London, 8th September 2022
Capitalise On The Latest Shopper Trends, Drive Traffic Online, Power Digital Capabilities & Deliver Commercial Success With Brand New, Insight-Led & Profitable Digital Food & Drink Ecommerce & Shopper Strategies. A One-Day, Brand-Led Conference & Networking Event, Central London, 8th September 2022
Manage Your Narrative Online, Mitigate Risk & Maximise Impact With Proactive, Resilient & Redefined Reputation Management & Corporate Comms Strategies: High-Impact Communication Strategies That Are Quick-To-Execute & Agile In Crisis • Savvy Social & Digital Media • Authentic ESG & CSR Communication • Confidently Manage Internal & External Stakeholders & Empower Employee Advocacy • Deliver Measurable Value To Brand Reputation & The Bottom Line. A One-Day, Brand-Led Conference & Networking Event, Central London, 14th September 2022
Advances In Patient Recruitment, Engagement & Participation To Harness New Opportunities For Trial Design Innovation & Decentralisation For Patient-Led, Value-Adding Clinical Trials In Pharma: Harness The Patient’s Voice Throughout Clinical Design & Operations & Implement Their Insights To Improve Patient
Recruitment, Retention & Trial Viability – Employ The Latest Data & Tech Advances To Power Decentralised Trials & Effective Evidence Gathering – Collaborate Effectively With Stakeholders To Ensure Regulatory Approval & Boost Speed-To-Market. A One-Day, Industry-Led Conference & Networking Event, Central London, 15th September 2022.
Drive Practical Action & Power Momentum With Genuinely Inclusive Cultures, Leadership Champions & Insight-Driven, Evidence-Based Recruitment, Hybrid Working, Wellbeing & D&I Policies: Impactful, Refreshed & Innovative Diversity, Inclusion & Belonging Strategies Which Deliver Real, Long-Lasting Results. A One-Day, Practitioner-Led, Cross-Sector & Networking Event, Central London, 20th September 2022
Robust, Watertight & Compliant Organisational & Operational Resilience & Risk Strategies For Financial Services: Respond Effectively To Regulatory Changes, Leverage Tech Innovations & Measure Data To Mitigate Cyber Risks – Align With Third-Parties To Create Cohesive Continuity Capabilities – Embed Resilience & Risk In Business Values & Create A Culture Of Resilience Even While WFH – Maximise Covid-19 Lessons Learned To Develop Longevity In Future Operational & Organisational Resilience Strategies. A One-Day, Industry-Led Conference & Networking Event, Central London, 21st September 2022
Power Sky-High Commerciality, Attribute Sales & Drive Loyalty: On-Trend, Multi-Platform & Customer-Centric Social & Digital Travel Marketing Strategies. A One-Day, Industry-Led Conference & Networking Event, Central London, 21st September 2022
Capitalise On Customer Trends & AI & Maximise Digital ROI For Value-Adding Digital Strategies - Customer-Centric, Streamlined & Agile Digital Transformation & Innovation In Financial Services: Increase Connectivity Through Open Banking • AI Application, Value & Benefits • Practical & Effective Data Strategies • Evolving Customer Trends, Expectations & Streamlined Journeys • Cultural Transformation • ESG & Sustainability • Digital Payments, App Design & Usability. A One-Day, Financial Services-Led Conference & Networking Event, Central London, 27th September 2022
Win In The Evolving Beauty Landscape By Monetising The Hottest Beauty Trends To Skyrocket Beauty Sales & Captivate Consumers With Trend-Led & Trendsetting Product Innovations & Marketing Strategies: From Sustainable Beauty To The Latest Wellbeing Must-Haves, What Are The Ingredients, Products & Packaging Which Consumers Want & Need? • Power Up Your Beauty Brand Online For Stand-Out Digital, Social & Influencer Marketing & Ecommerce Strategies • Deliver Exciting, Game-Changing Customer, Shopper & Retail Experiences. Europe’s Leading Must-Attend, Brand-Led Beauty Conference & Networking Event, One Great George Street, Central London, 28th September 2022.
Boost Sales, Captivate Consumers & Deliver Stand-Out Brand Engagement With Inspiring, Profit-Boosting & On-Trend Food & Drink NPD: Hot Trends & Innovations • NPD Success • Plant-Based Innovations • Health Trends • Sustainability • Consumer Insights & Shopper Behaviours • Packaging & Plastics • Game-Changing Ingredients & Flavours • Retailer Insights. A One-Day, Brand-Led Conference & Networking Event, Central London, 6th October 2022.
Empower Agents, Harness Tech & Boost Efficiencies To Deliver Seamless, Omni-Channel Customer Journeys & Customer-Centric, Loyalty-Boosting, Fit-For-Future Contact Centre Experiences: Tap Into The Evolving Customer Voice, Behaviours & Expectations To Unlock Exceptional Customer Experiences & Deliver Seamless End-To-End Journeys • Intuitive Omni-Channel Experiences Which Smoothly Guide Towards Tech, Automation Or Agent Interaction & The Human Touch • Attract, Engage & Retain Agents & Enhance Internal Cultures • Optimise Operational Efficiencies & Maximise Resourcing • The Future Of The Contact Centre & Remote & Flexible Operations. A One-Day, Brand-Led Conference & Networking Event, Central London, 7th October 2022
Keep Pace With Mile-A-Minute Trends & Evolving Digital Opportunities To Unlock New Methods: Overcome Digital Strategy Growing Pains With Successful, Engaging & Compliant Social Media & Digital Channel Strategies • Remain Relevant With Big-Picture Issues • Boost Conversions With Shareable, Clickable & Likeable Content To Solidify Your Brand As A Family Favourite. A One-Day, Industry-Led Conference & Networking Event, Central London, 11th October 2022.
Unlock Shared Purpose & Cut-Through With Savvy Innovations & Mutually-Beneficial Strategies To Thrive In The Fast-Evolving Fundraising Landscape & Propel Strategic, Agile & High-Impact Corporate Charity Partnerships: Align Behind Common Goals For Long-Term Relationships To Boost Your Impact & Organisational Success • Drive Innovative Fundraising & Mutually-Beneficial Collaborations With Effective Charity Branding & Employee Engagement In The Hybrid Workspace • Align Values & Purpose To Generate Thriving Identities For Sustainability & Levelling Up. A One-Day, Brand-Led Conference & Networking Event, Central London,12th October 2022.
Power Momentum & Awareness & Champion Inclusion & Belonging In Financial Services: Impactful & Inclusive Gender, Diversity & Mental Health Strategies For Financial Services. Drive Practical ED&I Action With Refreshed & Strategic Initiatives Which Tackle The Gender Imbalance, Prioritise Mental Health & Wellbeing,
Represent Ethnic & Racial Minorities, Empower Diverse & Inclusive Leadership & Embed A True Culture & Sense Of Belonging For All. A One-Day Financial Services Focused Conference & Networking Event, Central London, 23rd November 2022.
Overcome Tech, Customer, Data, People & Process Hurdles To Drive New Digital Transformation, Innovations & Automation Across The Pharma Business: Accelerate Innovation & Achieve Tangible Results With AI, ML & Automation, Fit-For-Future Data & Analytics Strategies & Customer-First Approaches Which Secure Leadership & Business Backing. A One-Day, Industry-Led Conference & Networking Event, Central London, 24th November 2022
What Do Delegates, Speakers & Partners Think Of Our Conferences?
‘Interactive, diverse and insightful. A thought-provoking opportunity to engage across a peer group of business.’ L'Oréal
‘Excellent speakers, worthwhile networking and good debate and sharing.’ AB Agri
‘Informal, informative and well organised. Thanks for a great, worthwhile day.’ Centrica
‘Lots of valuable, practical and insightful success stories which will enable me to inspire creative approaches within my business.’ AXA Wealth
‘Informative and engaging. Fantastic speakers and a great forum for networking with peers and industry experts.’ Superdrug
‘Excellent topics, content, speakers and inspiration.’ Procter & Gamble
‘Really educational. Great to hear from such a diverse range of speakers representing different organisations and topics.’ InterContinental
‘Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.’ Barclaycard
‘High-energy, packed agenda, delivering some really interesting insights.’ GSK
‘Great event to network and share inside stories and challenges with like-minded people.’ Boehringer Ingelheim